How to Unsubscribe and export all Unsubscribed contacts

Below shows how to export a list of all the contacts that are currently unsubscribe to a Excel Worksheet

Find out the unsubscribe value

Find out the unsubscribe value

Go to Tools - Unsubscribe, then select the name of the unsubscribe that is used.

1) Check the unsubscribe field being used.

2) Take a note of the Opt Out Value.

Export the list of contacts that have unsubscribed

Export the list of contacts that have unsubscribed

Go to Audience - Groups

 

 

Add a New Group

Add a New Group

Give the group a name and click add.

Add a New Rule

Add a New Rule

Click add Rule

Adding a group rule

Adding a group rule

Adding a group rule:

1) Rule type- Contact

2) Give the rule a description

3) Contact field- Optin

4) Operator- Is equal to

5) Type in your opt out value

6) Click Add

 

Final Stage

Final Stage

1) Click on click to update- this will provide you with all the contacts that are unsubscribed.

2) Export this will export all your unsubscribed contacts to Excel.

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