How to export a list of unsubscribed contacts

Below shows how to export a list of all the contacts that are currently unsubscribe to a Excel Worksheet

Find out the unsubscribe value

Find out the unsubscribe value

Go to Tools - Unsubscribe, then select the name of the unsubscribe that is used.

1) Check the unsubscribe field being used.

2) Take a note of the Opt Out Value.

Export the list of contacts that have unsubscribed

Export the list of contacts that have unsubscribed

Go to Audience - Contacts

1) Then select the attribute that was noted in the first step. In this case it was OptIn

2) Enter the Opt Out value that was noted earlier, and press 'Search'

3) Once the results have loaded then click on 'Export to Excel'

 

Note:  When doing this be aware that you could have different unsubscribes setup that could then use different Opt Out values.

 

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