Recent Updates

  • Updated on: Jan 04, 2023

    Reporting - Survey Query

    Once a survey has been created and dispatched, a query can be built based upon the responses. The query simply outputs a list of all people who meet a particular criteria in the form of CSV.

    Manual Reporting & Admin
    Survey Query Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Scheduled Notifications

    The following article will show you how to create a scheduled notification for a created activity report, so it can be emailed out on a regular basis.

    Manual Reporting & Admin
    Create a scheduled report edit a scheduled report scheduled reports Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Manage Referrals

    Referrals are people who have received a campaign because it has been forwarded to them via the Send to a Friend tool.

    Manual Reporting & Admin
    Manage Referrals Referrals Send to a Friend Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Lead Score Analysis

    If the criteria by which you calculate Lead Scores needs to change, you do not have to start afresh, you can use Lead Score Analysis to apply new criteria for the purpose of a report.

    Please note this does not change the lead scores that have been set, It just let you see a report based on different criteria.

    Manual Reporting & Admin
    Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Lead Score

    When an email is opened or clicked that has a Lead Score category specified for it, the score is logged for use in Lead Score queries.

    Manual Reporting & Admin
    Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - ISP Breakdown Report

    An ISP (Internet Service Provider) breakdown report is a list of all domains the campaign sent to, with the delivery stats shown per domain.

    Manual Reporting & Admin
    Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Data Cleanse

    Data cleanse is used in conjunction with surveys and web capture forms. If either were configured to submit the data for approval, this is where you will find it. Use data cleanse to first view the submitted data, then approve it to be committed into your contact records.

    Manual Reporting & Admin
    Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Bounce Reasons

    When a contact bounces on CommuniGator you can find out the reason they have bounced. This article will explain the reasons why they have bounced.

    This will explain the difference between a hard and soft bounce.

    NOTE:

    If an email is a soft bounce, CommuniGator will increment a 'Bounce Count' by 1.  Should an email receive 5 soft bounces, the contact will be set to undeliverable (hard bounce);.

    Manual Reporting & Admin
    Bounce Manager Bounce Reasons Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Bounce Manager

    Bounce Manager is the home of all the bounces that have occurred from your campaign sends.

    Manual Reporting & Admin
    Reporting reports Results

  • Updated on: Jan 04, 2023

    Reporting - Analytics

    Analytics allows you to run reports to analyse different metrics.

    Manual Reporting & Admin
    Reporting reports Results