Recent Updates

  • Updated on: Jan 04, 2023

    Copying a Web Capture Form

    To copy a web capture form we follow the same process used to copy emails and campaigns.

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  • The below article provides a step-by-step guide on how to create a campaign that is triggered to send out from a submission of a web capture form.

    To achieve this the following requirements will need to be met:

    • A Refresh Non-Recurring Campaign.
    • A group for the new prospects to be included into.
    • A live Web Capture form.

    The below example shows how to create a campaign that is triggered to send by a web capture form submission:

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  • This article explains how you can change the submit button on a web capture form to an image.

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  • In a campaign series, you have the option to choose what type of campaign type you would like the series to be. You have two options:

    • Refresh Non-Recurring
    • Static

    If you use refresh non-recurring, there are some rules you have to follow.

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  • Updated on: Jan 04, 2023

    Creating a campaign series

    This where all your Campaign Series live you can move items into folders to help keep your Campaign Series tidy.

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  • Updated on: Jan 04, 2023

    Setting up a send to a friend

    Send to a friend is a referral tool you can insert into your email creatives. The feature allows the recipient to enter the details of a friend who might be interested in the email they received. The friend will then receive an email enticing them to sign up. Once the friend acknowledges, they are subscribed into the system, and will receive the email campaign. This section will help you set up the look and feel of these links in your design. 

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  • Updated on: Jan 04, 2023

    Tools - Web Capture

    Web Capture Setup

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  • Updated on: Jan 04, 2023

    Tools - Social Media Dashboard

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  • Updated on: Jan 04, 2023

    Tools - VCAB

    VCAB is our Virtual Catalogues and Brochures product that can be integrated into your Email Marketing. Contact your account manager to find out more or visit the VCAB help site here http://support.vcab.com/

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  • Updated on: Jan 04, 2023

    Tools - Unsubscribe

    An unubscribe is a means to exclude contacts from your campaigns should the recipient want to stop receiving emails from you.

    The unsubscribe can be setup to instantly change the contact preference, or it could require a confirmation. Unsubscribes can use Landing Zone pages or a Survey. If using Groups, the Unsubscribe can set a contact to be excluded from that group only.

    Pro tip; Why not set up a Preference Centre to offer subscription changes to several mailing preferences? You can then give people the option to only receive emails from you which are related to certain topics, reducing your unsubscribe rate and providing a better experience for your audience. 

    Please be careful when editing the unsubscribe values, as doing so incorrectly can have catastrophic consequences. For example, you could end up emailing people that have previously unsubscribed. 
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