Recent Updates

  • Updated on: Jan 04, 2023

    Template Survey - Question Defaults

    Manual Templates
  • Updated on: Jan 04, 2023

    Template Surveys - Defaults Tab

    This article will be looking at how to use the Survey Defaults tab.

    Manual Templates
  • Updated on: Jan 04, 2023

    Template Survey - Details Tab

    Manual Templates
  • Updated on: Jan 04, 2023

    Templates - Image Upload

    This allows you to upload a zip file of images quickly all in one go.

    Manual Templates
  • Updated on: Jan 04, 2023

    Templates - HTML Upload

    Here you can import a HTML File into the product for use in templates, emails and landing zones.

    Manual Templates
  • The following document outlines how to upload HTML content into CommuniGator and the requirements of those uploads.

    Please note that the restrictions we put in place are to help you have the best possible chance for your emails to be delivered into recipient inbox’s in a consistent manner. Although these emails are created in HTML, not all the same rules that apply to HTML based web pages can be adhered to, this is due to the fact that each email client and web browser has its own peculiarities’ in the way that it interprets and renders HTML code within a web browser.

    Once you have created the HTML document to upload into CommuniGator you need to make sure that it meets the following criteria.

    Manual Templates
  • The below article provides a step-by-step guide on how to create a campaign that is triggered to send out on a contacts birthday.  This could also be applied to various different scenario's such as Anniversaries, Contract Renewals etc.

    To achieve this you would need to setup the following:

    • A Business Object to have the field required for the trigger (i.e. Date of Birth, Renewal Date etc.)
    • One Group to pull a list of contacts on a daily basis
    • Seven Campaigns.  One would be required for each day of the week to recur on a weekly basis

    The below example shows how to create a campaign that will send out on a contacts birthday.

    Manual Audience
  • Below shows how to export a list of all the contacts that are currently unsubscribe to a Excel Worksheet

    Manual Audience
  • Updated on: Jan 04, 2023

    How to create a group based on rules

    The group builder allows campaign audiences to be created based on actions carried out by individuals. You can build a group which contains contacts based on any of the following...

    Include or exclude contacts based on Contact data (Contact Rules).

    Include or exclude contacts based on Campaign data (Campaign Rules).

    Include or exclude contacts based on Survey data (Survey Rules).

    Include or exclude contacts based on Lead Score data (Lead Score Rules).

    Include or exclude contacts based on Event data (Event Rules)

    Include or exclude contacts based on Article data (Article Rules).

    Include or exclude contacts based on VCAB data (VCAB Rules).

    Include or exclude other groups.

    Include or exclude individual contacts into a group.

    Manual Audience
  • Below shows how to export a list of all the contacts that are currently unsubscribe to a Excel Worksheet

    Manual Audience