When creating a Survey you may decide you would like a border around the survey or around the questions themselves. Here is how to create the borders.

When conducting surveys, some of your questions may involve selecting preferences and re-directing the contact to a specific page. Page conditions provide a perfect solution for this action within our Survery functionality. 

Every survey in the system has a template assigned to it. You can see this on the first screen when you open your survey.

Every template has a CSS file controlling the styles. You can see this on the first screen when you open the template.

You must edit the CSS file to alter the font used for your survey. See below for the steps...

1. Locate the template used by your survey.

2. Locate the CSS file used by your template.

Go to the Tools, then CSS Select. (It is probably the SurveyCSS.css file which is the install default.)

In this file are many classes that define the survey styles. These are...

.surveytitle

.questiontitle

.questionText

.answerText

.subquestionAnswerText

.subquestionText

.surveySubmitLink

.surveyFooter

.normal

Potentially more or less of your CSS file has been customized already. One of these styles as an example has...

.surveytitle

{

font-family: Times-New-Roman, Arial, Helvetica, sans-serif;

font-size: 20px;

BORDER-BOTTOM: royalblue 2px solid;

color: #000000;

}

To change the default font for your survey make the first font listed the one you wish to use. So if you want it to be Verdana set it to be...

.surveytitle

{

font-family: Verdana, Arial, Helvetica, sans-serif;

font-size: 20px;

BORDER-BOTTOM: royalblue 2px solid;

color: #000000;

}

Do this for every class that lists the font-family.

5. Once done, any further surveys you create will use the font you have chosen.

This is done using an Email notification.

The only extra step required is to put a link in the email notification to open up the survey results. This must be done manually because it isn't something you can do by standard functionality.

Follow these steps...

1. Within your email decide on some text to link to the survey answers. Eg. "Click here to see the survey answers".

2. Now you need to build a link to the survey answers. Here is an example...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p= 1 &cmd=s

This link must be perfect for the answers to work. There are only two things (they are next to each other so you can only see one above) you need to change which have been highlighted in red.

1. p=1 - You must give the correct page number for the survey in the campaign. This page number must match the page number of the attached survey in the campaign. So if it is attached as page 1, then page 1 it is. If any other page number is used then change this number accordingly.

2. &cmd=s - This must be at the end of the URL. If not the link will not open the survey results.

3. Once the link is ready select the "Click Here" from our text and click the Hyperlink Manager button on the top tool bar. Note this is not the Landing Zone, Survey or Website links. The Hyperlink Manager icon is on the top horizontal tool bar in the editor.

4. In the URL field paste in your HTTP link and make sure you delete the "http://" that is already there. The URL box must contain only the URL you have formulated.

5. Save and Close the email.  

6. Then head in to your survey and make sure the 'Summary Link' box is ticked in the Survey Details screen. Then Save and Close the survey and test your campaign.

Alternatively you may find this method is easier or if you have already created the link and need to change it...

1. Within your email decide on some text to link to the survey answers. Eg. "Click here to see the survey answers".

2. Select the text and then click “Insert Survey Link”. Give it an appropriate page number.

3. Now you need to edit the HTML around the link. So go into the source HTML and locate the survey link. It will look something like this...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p=1

Or if you have visited the HTML before and then gone back to the design view, the link will look something like this...

http://www.gatoremarketing.co.uk%7BContent/CampaignURL%7D/survey.aspx?p1={Content/EMailLink}&p=1

4. All you need to do is simply add this to the end of the link “&cmd=s”. Here is an example for both the above links...

{Content/CampaignURL}/survey.aspx?p1={Content/EMailLink}&p=1&cmd=s

Or if you have visited the HTML before and then gone back to the design view, the link will look something like this...

http://www.gatoremarketing.co.uk%7BContent/CampaignURL%7D/survey.aspx?p1={Content/EMailLink}&p=1&cmd=s

5. This link must be perfect for the answers to work.

6. Save and Close the email then give it a test.    

This Article will walk you through a step-by-step guide on how to redirect a landing zone to a document.

A good example of how to use this functionality would be setting up an LZ notification to inform you when someone has clicked on a particularly valuable link.