Recent Updates

  • Updated on: Jan 04, 2023

    Inserting a Web Link

    A common objective from marketing campaigns is to generate interest in an organisations website. Inserting a link from an email or landing zone to a page on a website can generate this interest.

  • Updated on: Jan 04, 2023

    Inserting a Landing Zone Link

    A link to a landing zone is created much in the same way as a link to a website. For the HTML editor this is done by highlighting text or an image then creating a link. For the TEXT editor you simply need to place your cursor in the position for the link.

  • You may be familiar with the concept of "mail merge" within computer applications. Mail merge allows information that you hold about an individual to be included within the body of a document - in this case an email or landing zone. CommuniGator can have personalisation attributing to information that you hold on individuals included within them.

  • Updated on: Jan 04, 2023

    Insert Images using Image Manager

    Images, for example company logos, can be inserted into HTML emails. Please note, only flat file images (e.g. gif, bmp, jpeg, png) can be inserted into the body of an email. Flash movies and files cannot be used in the body of an email for the simple reason that the mail recipients' email client (Outlook, Lotus Notes etc.) does not allow such files. Emails with such files included in their body will be blocked.

  • Updated on: Jan 04, 2023

    Inserting a Template into your Design

    It is possible to insert a template into your email from either your own template library within the platform or our online template library.

  • Updated on: Jan 04, 2023

    Snapshot Manager User Guide

    Snapshot manager is new functionality in the html editor that protects the end user from losing their work.  Snapshots are taken automatically and whenever the user saves their creative.  

    A configurable number of snapshots are kept per design, and a configurable interval between the automatic snapshots can be set.  By default this will be 10 snapshots and one every 5 minutes.  When the next snapshot is made it will overwrite the oldest one.  By default the date and time is saved into the name of snapshot.  

    To help the user even further single snapshots can be protected so that they are never overwritten by the auto snapshot.  More than one can be protected so that the user can keep important milestones within the design should they need to.  Or perhaps they just broke the design by making a change.  This will now mean they can see each snapshot and revert to the last good one.

    If the user wants to revert a snapshot the system will first take another snapshot of what they are about to revert from and mark it as protected.  That way there is no danger what was the latest is ever overwritten by further snapshots.  

    All snapshots save both the current HTML and TEXT version, thus any revert will revert both of these.

    Snapshots are saved showing the username of the user that it was created for.  As well as for informational purposes, it actually is also used to stop anyone other than that user from unprotecting snapshots not created by them.  Customers that have multiple users can therefore protect snapshots that remain there until only they say otherwise.  Or better use perhaps, when we deliver a template from design, we can protect a snapshot of it that the customer can never overwrite.

    Please note the snapshot manager is a replacement of the old auto save popup within the email editor.  

    Snapshot manager is available at the following places…

    • Emails
    • Landing Zones
    • Email Templates
    • LZ Templates
    • Web Capture
  • Updated on: Jan 04, 2023

    Hyperlink Manager

    Although we do not recommend using the hyperlink manager to insert links (due to links not being tracked in GatorMail) it does have some other uses such as: Inserting mailto links and inserting anchor tags.

    We recommend using it for mailto links because tracked mailto links will open a blank window in addition to a new email. By using the hyperlink manager it will open a blank email with the to address completed.

    The hyperlink manager is not just useful for adding links but you can also use it for tool tips and and targets for tracked links.

  • Updated on: Jan 04, 2023

    Spam Check

    Everyone these days uses spam blocking software to prevent what they deem to be junk mail. The spam blocking software will use key words or common junk email patterns in an email to determine whether an email is permissible or not.

    The spam check will check an emails content to look for possible spam violations.

  • Updated on: Jan 04, 2023

    The Editor CommuniGator Toolbar Icons

    These buttons run down the right hand side of the Email editor, they insert tracked links and content unique to the platform.

  • Along the top of the Email Editor are a the Content Buttons, each one is explained here.