Audience - Contact History Tab
Step one enter the contact section under the audience tab on the start screen in Communigator
1. Select Contacts from under the audience tab
Search for the specific contact record
1. Select search attribute in this case EMailLogin (though you could choose any attribute from this drop down list).
2. Copy and paste the relevant search field into the search bar, in this case email address.
Enter contact record
1. Click on the email address to enter the contact record
In the contact record select the history tab
1. Select the history tab which is the fifth tab from the left
See the historic record of the campaigns that have been actioned by that particular contact
1. See details, such as Campaign Name, Display Name and MailSubject of the campaign where the action took place as well as the date and time.
2. View a copy of the original email.
3. View all activities to see the specific actions taken by the individual.
View the specific activities taken by the contact
1. See the actions that took place the date and time and the campaign details.
2. See the device or web browser used when taking action on the campaign.
3.Go back to view the historic record of the campaigns.
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